Return Policy

All VIROTEMP Thermometers are Quality Assured, Calibrated and Factory tested and are Guaranteed for 12 months from date of purchase, any manufacturing defects will be Replaced FREE OF CHARGE,


  • 30-Day Full Refund and Return if item returned in new and unused condition with all original packaging,
  • We do not accept returns for products that have been opened or have had contact with skin or bodily fluids. All returns must meet our return requirements however, exceptions can be made in agreed circumstances. 
  • We do not cover shipping expenses for items that are not defective or if the item was returned due to buyer’s remorse.
  • Warranty does not cover: Abnormal wear, abrasion, misuse, alteration, abuse, or unauthorized disassembly and modifications  
  • For Customer support and returns please contact: